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Data Protection Notice


Limited Liability Company Lorenz Snack-World Russia (hereinafter "Lorenz Snack-World Russia") takes the protection of personal data very seriously and observes the applicable provisions of data protection law. In following, we would in particular like to inform you about when we save data within the scope of the usage of our websites and how they are used.

1. Collection, Processing and Usage of Personal Data

Personal data are only collected when you voluntarily provide us with such within the scope of your visit to our websites.


a) Contact Form

The information provided by you in the scope of a contact form on our websites (first and last name, e-mail address and other optional information) will be processed by Lorenz Snack-World Russia solely for the purpose of answering your questions.


b) Personalized Services

To the degree that we offer personalized or closed services on our websites, we process and use the information which you provided for the purpose of registration and login for the respective services.


c) Contests / Similar Promotions

The information provided by you in the scope of your participation in any contests or similar promotions on our websites (in particular first and last name, e-mail address, address and any other information marked as required or optional information) will be collected, processed and used exclusively for the purposes of the execution and implementation of the contest and/or similar promotion in question.


d) Transfer of Personal Data

When we transfer personal data, we do this exclusively to service providers that support us in reaching the objectives mentioned above, e.g. delivery of prizes. These companies are only entitled to use your personal data as so-called contract data processors merely for the purpose of fulfilling their obligations on our behalf and are obligated to observe the applicable data protection regulations.


From time to time, we can be forced to provide your data due to legal provisions or processes. Otherwise, however, no transmission of your personal data will take place to third parties.


2. Usage of Cookies

We use “cookies” in order to make visits to our websites attractive and in order to enable the usage of certain functions. These are small text files which are stored on your terminal by means of your browser. It is not possible to identify a person by means of the cookies we use.

After the browser session, the majority of the cookies we use are deleted from your terminal (so-called “session cookies”). In addition to such, we also use so-called “permanent cookies” on our websites, which remain on your computer after the end of your browser session.

For more information, please contact our customer service at

Most browsers are configured so that cookies are automatically accepted. You can, however, prevent that cookies are saved on your computer by means of the corresponding browser preferences, whereby however the range of functions of our websites may be impaired.


3. Anonymous Collection and Evaluation of Access Data, Web Analysis


a) General

When visiting our websites, information without personal details about the respective access is collected and stored (so-called “log files”). Information about the request including
information about the request including
entry page,
request date and time,
page requested,
access status,
description of webbrowser type 

In general, the webserver does not save any IP addresses. Some of these anonymized access data are used for troubleshooting and optimizing the websites as well as for counting the number of visitors. Personal data are not processed in the scope thereof.


b) Usage of the Web Analysis Tool Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will, in general, be transmitted to and stored by Google on servers in the United States. On this website, IP anonymization has been activated, for which reason the IP addresses of users of Google within the member states of the European Union as well as in other parties to the Agreement on the European Economic Area will be truncated in advance. Only in exceptional cases will the full IP address be sent to and shortened by Google servers in the USA. On behalf of the website provider, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website provider. The IP address provided by your browser within the scope of Google Analytics will not be combined with other data from Google. You may prevent the use of cookies by selecting the appropriate settings in your browser. However, this offer advises you that if you do this, you may not be able to use the full functionality of this website. Furthermore, users can prevent Google’s collection and use of data created by the cookies relating to your usage of the website (including your IP address) by downloading and installing the browser plug-in available under


4. Your Right to Information, Correction and Deletion of Personal Information

Under the provisions of the BDSG, you have the right to request information concerning what data has been stored about you and for what purpose this has occurred. Additionally, you can also request the correction, blockage or deletion (where necessary) of such data. To assert the rights above, please contact us.


5. External Links

Our websites can contain links to third-party websites. To the degree not clearly recognizable, we inform you herewith that these are third-party websites. We have no influence over the content and/or the design of the sites of external providers. This data protection notice is therefore to such degree not applicable.


6. Links to Social Networks

Our websites are supplemented through the official presense of Lorenz Snack-World Russia in the following social networks:

  • Facebook
  • Vkontakt
  • YouTube


The links are recognizable by the usage of the logo of the social network in question; no social plugins of the networks in question are used here.


Should you follow the links to the social networks, please be aware that the processing and usage of personal information is a matter for which the respective social network is responsible and Lorenz Snack-World Russia has no knowledge of the actual scope of usage of your information by the provider in question nor does it receive such. Please refer to the data protection guideline / privacy policy of the respective provider for information about the scope of the processing of your personal information through providers of the social networks as well as the settings options for the protection of your privacy.


Occasionally we use YouTube to embed videos in our websites. YouTube is offered by Google, Inc. Please refer to the data protection guideline / privacy policy of YouTube and/or Google ( concerning the purpose and scope of the data collection and usage by Google as well as your rights and settings options for the protection of your privacy.


7. Modifications of this Data Protection Notice

The continuous development of the Internet and the associated changes of the applicable legal framework that are often connected with such make modifications of this data protection notice necessary from time to time. We will inform you of the respective changes here.


8. Responsible Party

The responsible party under data protection law is:
Lorenz Bahlsen Snack-World Russia
191024 Saint-Petersburg, 2d Sovetskaya street, h. 27/2, RUSSIA
In case of any questions concerning the topic of data protection, please feel free to contact us.


Last revised: July 2017